Shipping Policy

Thank you for shopping with RollerPaws.

Order Processing Time

Orders are usually processed within:

1–3 business days

Processing times may be longer during holidays, sales periods, or high-demand times.

Estimated delivery time:

7–12 business days

Delivery times may vary depending on your location, courier delays, customs processing, or other factors outside our control.

We offer free shipping on RollerPaws orders unless otherwise stated at checkout.

Once your order has been shipped, you may receive a confirmation email with tracking information if tracking is available.

Please allow some time for tracking details to update after shipment.

Please make sure your shipping address is correct before placing your order.

If you enter the wrong address, contact us immediately at:

info@rollerpaws.us

We cannot guarantee changes can be made once the order has been processed or shipped.

If your order is delayed or appears lost, please contact us and we will help investigate the issue.

We are not responsible for delays caused by couriers, customs, weather, or incorrect shipping information provided by the customer.

For shipping questions, contact us at:

info@rollerpaws.us